IJSSER

Title: CUSTOMER ATTITUDE TOWARDS ONLINE PAYMENT PLATFORM WITH SPECIAL REFERENCE TO THRISSUR DISTRICT
Authors: Ammukutty K S and Praveena Vijayan
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Ammukutty K S1 and Praveena Vijayan2 1. Ammukutty, MCom student, Department of Commerce, Sree Narayana College, Nattika, P O, Thrissur District, Kerala 680566 2. Smt. Praveena Vijayan, Assistant Professor, Department of Commerce, Sree Narayana College, Nattika, P O, Thrissur District, Kerala 680566
MLA 8 K S, Ammukutty, and Praveena Vijayan. "CUSTOMER ATTITUDE TOWARDS ONLINE PAYMENT PLATFORM WITH SPECIAL REFERENCE TO THRISSUR DISTRICT." Int. j. of Social Science and Economic Research, vol. 6, no. 9, Sept. 2021, pp. 3259-3271, doi.org/10.46609/IJSSER.2021.v06i09.012. Accessed Sept. 2021. APA 6 K S, A., & Vijayan, P. (2021, September). CUSTOMER ATTITUDE TOWARDS ONLINE PAYMENT PLATFORM WITH SPECIAL REFERENCE TO THRISSUR DISTRICT. Int. j. of Social Science and Economic Research, 6(9), 3259-3271. Retrieved from https://doi.org/10.46609/IJSSER.2021.v06i09.012 Chicago K S, Ammukutty, and Praveena Vijayan. "CUSTOMER ATTITUDE TOWARDS ONLINE PAYMENT PLATFORM WITH SPECIAL REFERENCE TO THRISSUR DISTRICT." Int. j. of Social Science and Economic Research 6, no. 9 (September 2021), 3259-3271. Accessed September, 2021. https://doi.org/10.46609/IJSSER.2021.v06i09.012.
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Abstract: Technology, without a doubt, has made our lives easier. Online payments are one of the technology advancements in banking, finance, and commerce. The aim of this study is to asses customer attitude towards online payment platforms. The study is both descriptive and quantitative in character. The sample size is 100, and they were chosen using the conveniences ampling method from the Thrissur district. A structured questionnaire was used to obtain the information. Statistical tools such as percentage analysis, ANOVA, were utilised to analyse the data. The findings reveal that vast majority of clients are familiar with the online payment platform. Although there are a variety of issues and risks involved with online payments, majority of respondents now has access to online payment system. It saves time, is more convenient, dependable, and secure.

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