IJSSER

Title: KNOWLEDGE – SHARING MOTIVATION AND ITS IMPACT FACTORS OF EMPLOYEES IN E-COMMERCE INDUSTRY IN HANOI
Authors: Nguyen Quang Vinh and Hoang Minh Ngoc
\|\| \|\|
Nguyen Quang Vinh1 and Hoang Minh Ngoc2 1,2. University of Labour and Social Affairs, Vietnam
MLA 8 Vinh, Nguyen Quang, and Hoang Minh Ngoc. "KNOWLEDGE – SHARING MOTIVATION AND ITS IMPACT FACTORS OF EMPLOYEES IN E-COMMERCE INDUSTRY IN HANOI." Int. j. of Social Science and Economic Research, vol. 8, no. 9, Sept. 2023, pp. 2669-2678, doi.org/10.46609/IJSSER.2023.v08i09.011. Accessed Sept. 2023. APA 6 Vinh, N., & Ngoc, H. (2023, September). KNOWLEDGE – SHARING MOTIVATION AND ITS IMPACT FACTORS OF EMPLOYEES IN E-COMMERCE INDUSTRY IN HANOI. Int. j. of Social Science and Economic Research, 8(9), 2669-2678. Retrieved from https://doi.org/10.46609/IJSSER.2023.v08i09.011 Chicago Vinh, Nguyen Quang, and Hoang Minh Ngoc. "KNOWLEDGE – SHARING MOTIVATION AND ITS IMPACT FACTORS OF EMPLOYEES IN E-COMMERCE INDUSTRY IN HANOI." Int. j. of Social Science and Economic Research 8, no. 9 (September 2023), 2669-2678. Accessed September, 2023. https://doi.org/10.46609/IJSSER.2023.v08i09.011.
References [1]. Bonett, D. G., & Wright, T. A. (2015). Cronbach’s alpha reliability: Interval estimation, hypothesis testing, and sample size planning. Journal of Organizational Behavior, 36(1), 3–15. [2]. Burgess, D. (2005). What motivates employees to transfer knowledge outside their work unit? The Journal of Business Communication (1973), 42(4), 324–348. [3]. Dalkir, K. (2017). The role of human resources (hr) in tacit knowledge sharing. In Handbook of research on tacit knowledge management for organizational success (pp. 364–386). IGI Global. [4]. Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications. [5]. Henttonen, K., & Lehtimäki, H. (2017). Open innovation in SMEs: Collaboration modes and strategies for commercialization in technology-intensive companies in forestry industry. European Journal of Innovation Management, 20(2), 329–347. [6]. Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical introduction. Oxford university press. [7]. Hussein, A. T. T., Singh, S. K., Farouk, S., & Sohal, A. S. (2016). Knowledge sharing enablers, processes and firm innovation capability. Journal of Workplace Learning, 28(8), 484–495. [8]. Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2(4), 337–359. [9]. Kozhakhmet, S., & Nazri, M. (2017). Governing knowledge sharing behaviour in post-Soviet Kazakhstan. Journal of Workplace Learning, 29(3), 150–164. [10]. Nickerson, J. A., & Zenger, T. R. (2004). A knowledge-based theory of the firm—The problem-solving perspective. Organization Science, 15(6), 617–632. [11]. Ozer, M., & Vogel, D. (2015). Contextualized relationship between knowledge sharing and performance in software development. Journal of Management Information Systems, 32(2), 134–161. [12]. Riege, A. (2005). Three?dozen knowledge?sharing barriers managers must consider. Journal of Knowledge Management, 9(3), 18–35. [13]. Sandhu, N., & Prabhakar, R. (2012). Factors influencing the quality of work life in the Indian banking industry–an empirical study. IPEDR, 55(23), 115–119. [14]. Van Den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117–130. [15]. Wang, Z., Wang, N., & Liang, H. (2014). Knowledge sharing, intellectual capital and firm performance. Management Decision, 52(2), 230–258.
ABSTRACT: The study's objective is to analyze the factors affecting the motivation to share knowledge of employees in the e-commerce industry in Hanoi city through the survey and study of relevant documents. Research has proposed a model of 5 factors: Rewards, Fear of losing power, Enhancing group roles, The concept of social benefit, and The concept of self-interest. The survey questionnaire was e-mailed to 247 employees of e-commerce businesses in Hanoi. From the research results of multiple regression, all hypotheses have been accepted, including Rewards positively impact knowledge-sharing motivation among employees in the organization; Fear of losing power negatively impacts knowledge-sharing motivation in the organization; Enhancing group roles negatively impacts knowledge-sharing motivation in the organization; The concept of social benefit positively impacts knowledge-sharing motivation among employees in the organization; and The concept of self-interest has a negative impact on knowledge-sharing motivation among employees in the organization.

IJSSER is Member of